FAQ's

VoIP

What is VoIP for business?

VoIP (Voice over Internet Protocol) is a technology that enables businesses to make phone calls over the internet, rather than traditional phone lines.

How does it work?

VoIP for business works by converting voice and other multimedia into digital signals that are transmitted over the internet. This allows businesses to make and receive phone calls through their internet connection.

Why is VoIP for business a good choice for my company?

VoIP for business offers a range of benefits, including lower costs, increased flexibility, and improved call quality. It can also integrate with other business systems and software, making it a more efficient communication solution.

How much does it cost?

The cost of VoIP for business varies depending on the specific needs of your company. However, it is typically more cost-effective than traditional phone systems, as it eliminates the need for separate phone lines.

What kind of hardware do I need?

To use VoIP for business, you typically need a high-speed internet connection and a VoIP phone or a softphone installed on a computer or mobile device.

Is VoIP for business secure?

VoIP for business can be as secure as traditional phone systems, as long as the right security measures are in place. These measures include using encryption for data transmission and using secure passwords.

Can I keep my existing phone number?

Yes, in most cases you can keep your existing phone number when switching to VoIP for business.

Do I need technical skills to set up and use VoIP for business?

In most cases, no technical skills are required to set up and use VoIP for business. Most VoIP providers offer easy-to-use systems and customer support to help businesses get started.

How does the call quality of VoIP for business compare to traditional phone systems?

 The call quality of VoIP for business can be just as good as traditional phone systems, and in some cases, even better. However, the call quality is largely dependent on the quality of your internet connection.

What kind of support is available for VoIP for business?

Most VoIP providers offer a range of support options, including online resources, customer service, and technical support. This can help businesses to quickly resolve any issues that may arise.

 

 

Leased Lines

 

What is a leased line?

A leased line is a dedicated, private internet connection that provides businesses with high-speed and reliable internet access. It offers an unshared connection, meaning that the bandwidth is dedicated solely to your business and not shared with other users.

What are the benefits of a leased line for business?

• High-speed, reliable internet connectivity: Leased lines provide a guaranteed level of bandwidth, ensuring your business has the bandwidth it needs, when it needs it.
• Increased security: With a private, dedicated connection, your data is more secure and less vulnerable to attack or interference.
• Scalability: As your business grows, a leased line can be scaled to meet your increasing needs.
• Cost savings: In the long run, a leased line can often be more cost-effective than other forms of internet connectivity, especially for businesses that rely heavily on internet access.

What is the difference between a leased line and a broadband connection?

A broadband connection is a shared connection that is used by multiple customers, meaning that the available bandwidth is divided among users. In contrast, a leased line is a dedicated connection that is reserved exclusively for your business.

Can a leased line support voice and video applications?

Yes, a leased line can support voice and video applications, including VoIP (Voice over Internet Protocol) phone systems and video conferencing.

What are the technical requirements for a leased line?

The technical requirements for a leased line vary depending on your business needs, but typically include a router and a terminating device at each end of the connection. Your service provider can help you determine the specific requirements for your business.

Can a leased line be used with a VPN (Virtual Private Network)?

Yes, a leased line can be used with a VPN, providing a secure, encrypted connection between remote locations.

How do I know if a leased line is right for my business?

If your business relies heavily on internet access and requires high-speed, reliable connectivity, a leased line may be the right choice. Your service provider can help you determine if a leased line is the right solution for your business, based on your specific needs and requirements.

 

Connectivity

 

What is Business Broadband?

Business Broadband is a high-speed internet connectivity solution designed specifically for businesses. It provides reliable, fast internet access that allows businesses to stay connected and productive.

What is Fibre Broadband?

Fibre Broadband is a high-speed internet connectivity solution that uses fiber optic cables to deliver fast, reliable internet access to businesses. It provides businesses with faster download and upload speeds compared to traditional broadband services.

What is SOGEA?

SOGEA, or Superfast Openreach GEA, is a superfast broadband solution that combines fiber optic and traditional copper cables to provide high-speed internet access to businesses. It provides faster speeds compared to traditional broadband services.

What are Leased Lines?

 Leased Lines are a private, dedicated internet connection that provides businesses with high-speed and reliable internet access. Unlike shared internet connections, leased lines are dedicated only to the business that uses them, providing a secure and reliable connection.

What are the benefits of using fiber optic cables for internet connectivity?

 Fiber optic cables provide faster and more reliable internet connectivity compared to traditional copper cables. They are also more secure and provide faster upload and download speeds, making them ideal for businesses that rely on fast, reliable internet access.

How is a leased line different from traditional broadband?

Leased lines are private, dedicated internet connections, while traditional broadband services are shared connections. This means that leased lines provide businesses with a more reliable, faster and secure connection compared to traditional broadband services.

Why is having a dedicated internet connection important for businesses?

A dedicated internet connection provides businesses with a secure and reliable connection, which is crucial for businesses that rely on fast and consistent internet access to stay productive. Dedicated internet connections also ensure that businesses have dedicated bandwidth, which means that their internet speed will not be impacted by other users.

Can businesses choose the type of connectivity solution that best suits their needs?

Yes, businesses can choose from a range of connectivity solutions including Business Broadband, Fibre Broadband, SOGEA and Leased Lines, to find the solution that best meets their needs. Cinch Telecoms can help businesses assess their requirements and choose the best solution for their specific needs.

 

 

Business Telecoms

 

What is Business Telecoms?

Business Telecoms refers to the communication systems and phone services used by businesses. It includes phone systems, phone lines and calls, custom telephone numbers, and other services designed specifically for businesses.

What types of Business Telecoms services are available?

Business Telecoms services include Business Phone Systems, Business Phone Lines and Calls, Custom Telephone Numbers, and more.

How can Business Telecoms help my business?

Business Telecoms can help your business in many ways, from improving communication and collaboration among employees, to providing a professional image to customers and clients. With the right Business Telecoms solutions, you can increase efficiency, reduce costs, and improve the overall success of your business.

How can I find the right Business Telecoms services for my business?

When selecting Business Telecoms services, it is important to consider your unique business needs and requirements. A professional telecoms provider can help you find the right solutions for your business, whether that includes Business Phone Systems, Phone Lines and Calls, Custom Telephone Numbers, and more.

What is the importance of choosing a reliable Business Telecoms provider?

Choosing a reliable Business Telecoms provider is important because it ensures that your communication systems and phone services will be reliable, secure, and effective. A trustworthy provider will also be able to offer support and troubleshooting as needed, helping to minimize downtime and maintain optimal performance for your business.